• How do I become a member of the ERMES Club?
    Simply complete the application form, which is available at any of the nearly 100 department stores and stores that are members of the Club and get your free card immediately. You instantly become part of the unique ERMES Club.
  • How do I collect points?
    Simply present your Club card to the cashier at any of the nearly 100 department stores and stores participating in the Scheme before paying for your goods. For every Euro (€ 1) that you spend, you will get one (1) point, while extra points will be offered on certain promotional items. Your points have no expiry date and are, therefore, automatically transferred form one year to the next. In that way, you can go on collecting points and redeem them for Gift Vouchers.
  • How do I redeem points?
    Simply present your Club card at the Customer Service Department, in any of the eight (8) Debenhams Department Stores in all cities or the five (5) Superhome Center D.I.Y megastores and ask to redeem your points for Gift Vouchers. For every 1,000 points you redeem, you get one €10 voucher, which you can use for your shopping in the stores that participate in the ERMES Club Loyalty Scheme.
  • What is my point status?
    Each ERMES Club member can find out the number of points she/he has collected by visiting the ERMES Club website. There, all you have to do is enter your card number in the specified field and click the button “Log in” to see the remaining balance of your points and other relevant information about your account. You can also refer to the Customer Service Department, for additional information.
  • What happens if I lose my card?
    In case you lose your card, report it to the Customer Service Department, at any of the eight (8) Debenhams Department Stores and a new card will be issued to your account, and all points collected up to that moment will be transferred to your new card.
  • Can I have a joint account?
    Your card can be combined with additional club cards in a joint account, so that more points can be collected by more than one person, that is, your family or friends.
  • Which stores participate in the ERMES Club?
    ERMES Club gives you access to nearly 100 stores and department stores throughout Cyprus. The ERMES Club Loyalty Scheme is applicable at Debenhams Department Stores in all cities, ZAKO, NEXT, Oviesse, Navy & Green, Glow, Peacocks, UBER, MTN and at all Superhome Center D.I.Y megastores in Nicosia, Limassol, Paphos and Larnaca.
  • How can I contact ERMES Club?
    To contact the ERMES Club, call the ERMES Club Card Department at 22-365141.